Applications for zero-rating are now open! And we’re here to help.

Zero-rating can make your content and services more accessible to those who need them most. We are excited to share fantastic news that could significantly enhance your reach and impact.

On 3 May 2024, the Independent Communications Authority of South Africa (ICASA) gazetted new regulations outlining the process that public benefit organisations (PBOs) must follow to apply for their mobile content to be zero-rated by mobile network operators who successfully bid for spectrum licenses. This significant step has come after much lobbying and pressure from civil society. In 2023, DGMT launched a digital campaign challenging mobile network operators to uphold their licensing commitments to zero-rate the content of PBOs and asked ICASA to make sure this happens. We’ve been keeping up the pressure and thanks to your support, ICASA is taking action!

We can help you get verified for zero-rating.

We want to help you navigate the next steps. To simplify the application and verification process, we have created the Social Innovation Register (SIR).

By registering on the SIR, we will:

  • Assist with your application: Guide you through the application process to ensure your content is eligible for zero-rating.
  • Ensure compliance: Help you understand and meet the technical requirements as stipulated in ICASA’s gazetted notice.
  • Streamline submissions: Submit your verified application to ICASA, advocating for this platform to be the standard for all zero-rating applications.

 How to get started:

  1. Sign up on our Social Innovation Register.
  2. We will work with you to ensure your content meets all the requirements.
  3. Once verified, we will submit your application to ICASA on your behalf.

What happens next?

We are continuously working to convince ICASA to adopt the Social Innovation Register as the official platform for zero-rating applications. Your participation and feedback can help us make a compelling case.

Together, we can bridge the digital divide! Follow us on our social media channels to stay informed. Once you’ve successfully applied on the Social Innovation Register, share your application status on social media with the hashtag #ZeroratePBOs by saying “Great News! We have responded to ICASA’s call and applied to be zero-rated” and tag DGMT and ICASA.




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