In the nonprofit sector where critical knowledge is often tacit, the process of ensuring consistent delivery of a quality service can be challenging. This learning brief considers how Quality Assurance might be understood in a social franchising context. It introduces processes and tools that one might expect to see included in a quality assurance system and begins to consider quality assessment in early learning programmes. Read more here.
Cape Talk Interview: Western Cape High Court rules Kannaland Municipality’s controversial by-law unconstitutional
The Western Cape High Court has issued a final order setting aside the Kannaland Municipality’s controversial by-law which extends liquor trading hours. In a case