Hands-on Issue 9 (Sept-Dec 2013)


National Association of Child Care Workers: Development of a Service Delivery Model for Community Based Professional Child and Youth Care Services

The care of Orphans and other Vulnerable Children (OVC) is an ongoing challenge in South Africa and the Isibindi “Circle of Courage” child and youth care model has been specifically developed by NACCW as a comprehensive community-based response to this problem.  In this two-part learning brief NACCW describes the development and scale-up of the Isibindi […]

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Posted on 4 Mar 2014

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ACTIVATE! – Evaluating Youth Leadership for Policy Impact

Often one of the most difficult aspects of launching a new project is figuring out how to measure its impact effectively. The Activate! Leadership for Public Innovation programme has an opportunity to do ground-breaking work in measuring the impact of its leadership development intervention and the policy implications that it might hold.  It is a […]

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Posted on 4 Mar 2014

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Working Rigorously With Stories: Introducing the Impact Story Tool

Stories told by programme beneficiaries can be useful when evaluating the effectiveness/impact of programmes.  However, because stories are subjective, on their own they are seldom regarded as sufficient evidence that a programme/intervention is effective.  Researchers have found numerous ways of addressing the concerns about the credibility of stories as an information source on the effectiveness […]

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Posted on 4 Mar 2014

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Dreamworker: Deepening our learning and improving our service using a Strategic Conversation Matrix Process

Towards the end of 2011 Dreamworker set themselves the task of deepening their learning about the challenges, issues and uncertainties impacting their work and to see if they could identify areas that would help them improve their employment mediation service. To support their learning they used the Strategic Conversation Matrix, which required them to systematically […]

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Posted on 4 Mar 2014

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