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Understanding Quality Assurance in a social franchising context

In the nonprofit sector where critical knowledge is often tacit, the process of ensuring consistent delivery of a quality service can be challenging.  This learning brief considers how Quality Assurance might be understood in a social franchising context.  It introduces processes and tools that one might expect to see included in a quality assurance system and […]

NGO volunteering as a first rung strategy for tackling youth unemployment

As South Africa continues to experience chronically high unemployment rates, it is clear that a multi-pronged effort, involving both the public and private sectors, is required to support young people as they transition into the world of work. Here, the key elements of NGO youth volunteer programmes are explored and some consideration is given to […]

A new model for community-based infant hearing screening … lessons from recent research

Recent national surveys in the private and public health care sectors of South Africa reveal that roughly 90% of newborns have no prospect of having their hearing screened. Undetected hearing impairment can lead to persistent language, speech and cognitive delays with serious social and economic consequences for the individual.  Here, a new model for community-based […]

Yes, we can: the ‘how to’ of creating school libraries that support self-directed approaches to learning.

The Bookery facilitates the development of support structures in under-resourced schools to create an optimal environment to deliver sustained literacy programmes. Their goal is to see school libraries as spaces that engender creativity, learning, critical thinking, literacy development and a desire to explore knowledge. To date, they have supported the establishment of forty school libraries. […]